Comment retrouver un objet perdu dans une voiture Hertz en France ?

How to find a lost object in a Hertz car in France?

 

If you have lost an item in a Hertz rental car in France, here are the steps to follow to try to recover it:

1. Contact the Hertz agency where the car was returned:

  • The first thing to do is to contact the Hertz agency where you returned the car directly. The staff will be able to check if the object was found in the vehicle during the post-return inspection.
  • You can find the contact details of the Hertz agency in France by consulting the official Hertz website or by using your rental contract.

2. Hertz Lost and Found Service:

  • Hertz often has a lost and found department for items left in their vehicles. You can contact customer service at the dedicated phone number or send an email via their contact form.
  • Hertz France contact number (customer service): 01 70 94 94 94

3. Complete an online form:

  • On the Hertz website, there may be a form to fill out to report your item lost. Include details such as the reservation number, the date and time the vehicle was returned, and a specific description of the lost item.

4. Tracking of found objects:

  • If Hertz finds your item, they will contact you to let you know. It will either be available at the return location or shipped to your home or an agreed address.

5. Use a recovery service:

  • If you can't pick up the item in person, you can use a service like LostFoundExpress , which will pick up the item from the Hertz location and ship it to your home. 

In summary, to recover a lost item from a Hertz car in France, it is essential to contact the return agency or Hertz customer service, then organize a recovery or shipment of the found item.

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